• A £20 non-refundable deposit is required to secure all bookings.
• Remaining balance must be paid on the day (cash or approved method).
• New clients must enquire before booking.
• Please ensure you select the correct service when booking

• Deposits go towards your final total.
• Deposits are non-transferable and non-refundable.
• Your appointment is not confirmed without a deposit.

• A 10–15 minute grace period is allowed.
• After this, your appointment may be cancelled or shortened.
• Late arrivals may incur a £10–£15 fee.

• At least 48 hours notice is required to cancel or reschedule.
• Failure to do so will result in loss of deposit.
• Same-day cancellations may require full payment before rebooking.

• No extra guests unless agreed.
• No heavily used or poor-quality wigs.

• 13x4 and 13x6 wigs are accepted
• Lace must be HD, transparent, or high-quality Swiss lace.
• Lace must be clean, free from glue, and in good condition.
• Wigs should be properly constructed (no loose tracks or damage).
• Overly dense wigs may require additional customisation fees

• Hair must be clean and fully dried.
•Please make sure your hair is cornrowed or flat prior to appointment.
• Bring your wig at least 2–3 days before your appointment